Shipping Policy

Last updated: August 06, 2026

At Vertex Digital Store, we're proud to offer free shipping on all orders - no minimum purchase required. Please review the details below to understand how our shipping process works.

1. Free Shipping

We offer free standard shipping on every order placed through https://vertexdigitalltd.store/, delivered anywhere we ship to, with no hidden fees or conditions.

2. Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. During high-demand periods (such as sales or holidays), processing may take slightly longer.

3. Shipping Time

Once your order has been processed, estimated delivery times are as follows:

  • Domestic (USA): 5–8 business days
  • International: 10–20 business days

Delivery times are estimates and are not guaranteed, as they can be affected by customs, weather, carrier delays, or other factors beyond our control.

4. Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package's journey. If you haven't received tracking information within 3 business days of your order confirmation, please contact us.

5. Shipping Destinations

We currently ship to most countries worldwide. If your country is not available at checkout, please contact us at vertexdigitalltdstore@gmail.com to inquire about shipping options.

6. Customs, Duties, and Taxes

For international orders, please note that your package may be subject to import duties, taxes, or customs fees imposed by your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information.

7. Incorrect Shipping Information

Please double-check your shipping address before completing your order. Vertex Digital Store is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, contact us immediately so we can attempt to correct it before shipment.

8. Lost or Delayed Packages

If your order hasn't arrived within the estimated delivery window, please contact us at vertexdigitalltdstore@gmail.com with your order number, and we will investigate with the shipping carrier on your behalf.

9. Contact Us

For any questions about shipping, reach out to us:

Store Name: Vertex Digital Store
Email: vertexdigitalltdstore@gmail.com or Support@vertexdigitalltd.store
Address: 1390 Market St, San Francisco, CA 94102, USA
Website: https://vertexdigitalltd.store/