Privacy Policy

Last updated: August 01, 2026

At Vertex Digital Store ("we," "us," or "our"), accessible from https://vertexdigitalltd.store/, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. Please read this policy carefully. By using our Site, you agree to the terms outlined below.

1. Information We Collect

a) Personal Information You Provide to Us
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely through our payment providers — we do not store full card details)
  • Order history and preferences

b) Information Collected Automatically
When you visit our Site, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent, and referring URLs
  • Cookies and similar tracking technologies

c) Information from Third Parties
We may receive information about you from third-party services such as payment processors, shipping carriers, marketing platforms, and analytics providers.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including payment, shipping, and customer service
  • Communicate with you about your order, account, or inquiries
  • Send marketing communications, promotions, and updates (only if you've opted in)
  • Improve our website, products, and customer experience
  • Detect and prevent fraud, abuse, or security issues
  • Comply with legal obligations

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember items in your shopping cart
  • Understand how visitors use our Site
  • Deliver personalized content and advertisements
  • Analyze traffic through tools like Google Analytics

You can control or disable cookies through your browser settings; however, this may affect your experience on our Site.

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Service providers — payment processors, shipping companies, and IT service providers who help us operate our business
  • Marketing partners — only with your consent, for advertising and email campaigns
  • Legal authorities — if required by law, regulation, or legal process
  • Business transfers — in the event of a merger, acquisition, or sale of assets

All third parties are required to handle your data securely and in accordance with applicable privacy laws.

5. Data Security

We implement industry-standard security measures — including SSL encryption, secure payment gateways, and restricted data access — to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain processing of your data
  • Withdraw consent for marketing communications at any time
  • Request a copy of your data in a portable format

To exercise any of these rights, contact us using the details below.

8. Children's Privacy

Our Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. International Users

If you are accessing our Site from outside the United States, please note that your information may be transferred to, stored, and processed in the United States, where our servers and business are located.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us: